BeforeBefore: the browser says "Not secure", the image is missing and the phone number is at the very bottom.After
Pilot: taking on our first clients02
Requests and appointments
The call you couldn't take becomes a request with an area, and it reaches the right technician with a time slot to approve.
Kostas is a plumber at Techniki Frontida, a small outfit with two technicians. Customers call his mobile, usually at a moment when he can't pick up.
Tuesday morning, hands on the drain trap
10:40
The phone rings
Kostas is under a sink in Pangrati. He has the wrench in one hand and the torch in his mouth, so he lets it ring. After a few rings the call goes to the assistant.
Nobody picks up. The number forwards the calls that go unanswered.
10:41
The customer gets a text
They hear a short recorded message saying Kostas is on a job, and straight after that the assistant texts them.
10:44
Techniki FrontidaAISMS
AI assistant:Hi, I'm the digital assistant for Techniki Frontida and I run on AI. Kostas is on a job. What's happening, and which area are you in?10:41
Customer:Koukaki. The kitchen sink trap is dripping, it's not flooding.10:42
AI assistant:Got it. If you can, send me a photo. Kostas is free tomorrow at 09:00. Shall I suggest that to him and have him confirm with you?10:43
Customer:Yes, thanks.10:44
It asks only what Kostas needs to decide.
11:15
Out from under the sink
11:15
Tuesday 13 October
Requests assistant10:44
New requestCan wait
Problem
Kitchen sink trap dripping
Area
Koukaki
Phone
69•• ••• •17
Photos
1 photo
For: Kostas (plumbing)
Free slotTomorrow 09:00
ApproveAnother time
One card shows him what happened, where, and which slot is free. The booking goes ahead only when he confirms it, and then the customer gets a confirmation text.
You're talking to an AI assistant. It answers from material the business has approved.
How much is a plumbing repair?A plumbing repair starts at €45, parts not included. The technician gives the final price once they've seen it.Source: Price list 2026 · p. 11Book a visitTalk to a personDo you come out on Sundays?I can't find that in my material. Leave me your number and someone from the team will call you.2
Type your question
Pilot: taking on our first clients03
Answers from your own material
The assistant on your website answers only from the price list and details you've approved, and shows where each answer came from.
1Every answer has a source. Here it's the price list, page 1.
2When it doesn't know, it says so and keeps the customer's number for you.
Drawn screen, made-up detailsThe answer is drawn as grey bars, because we don't make up legal text even in a drawing. What matters is the source: file, page and passage.
HOW WE START
From the first conversation to the day it goes live
STEP 1
You tell us where work slips away
One phone call: which calls you miss, and what customers keep asking.
STEP 2
We gather your material
Price list, hours, areas and the questions you hear every day. You approve every line before the assistant uses it.
STEP 3
You try it first
We send you a test number. Write whatever your most difficult customer would write, and tell us what to change.
STEP 4
It goes live on your number
You turn on forwarding for the calls you don't pick up, and the number your customers know stays the same. We record the short message they hear together.
STEP 5
A look together every month
We go over what customers asked and what the assistant didn't know, and you add whatever is missing.
THE MATH
Do the math with your own numbers
Put in the numbers from an ordinary week. The sum runs here on the page and isn't sent anywhere.
Open your call log and count the missed calls from the last 7 days. Leave out the ones you know weren't customers.
What you usually charge for a visit, labour included.
If you don't know, leave it empty.
THE MATH · MISSED CALLS
Work you may be losing each month
Fill in the first fields and the sum appears here.
What the tool costs · Requests and appointments€69 a month
If the amount comes out smaller than what the tool costs, you probably don't need it yet.
4.33 is the number of weeks in an average month (52 weeks divided by 12).
The numbers are yours. They stay on this page and we don't store them unless you send them to us.
HOW IT FITS TOGETHER
Everything runs on the same material you approved
We put the price list and the answers together once. The assistant uses them on your website and in text messages, and anything it can't close it sends to you.
WHERE THE CUSTOMER COMES FROM
A call you didn't pick up
Your website
A text message
AI digital assistant
Reads only your material: price list, hours, areas, common questions.
WHERE IT ENDS UP
With the technician or colleague who takes it on
In the calendar (Google Calendar or Easy!Appointments)
In a list of requests you can check on your phone
For the office: search across your own documents, with a source on every answer. It runs separately from the rest, with its own access rights.
WHAT THE ASSISTANT SAYS
Your customer knows from the first sentence that it's an AI
This is what your customer hears and reads when you don't pick up. We adjust the name and the wording with you, and the sentence saying it's an AI stays in every version.
Forwarded callrecorded message, about 15 seconds
«You've reached Techniki Frontida. Kostas is on a job and can't pick up. In a few seconds you'll get a text from our digital assistant, which runs on AI.1Write to it what you need and Kostas will see it in writing.»
10:41
Techniki FrontidaAISMS
Hi, I'm the digital assistant for Techniki Frontida and I run on AI.1Kostas is on a job. Tell me what you need and which area you're in, so we can suggest a time. To talk to a person, reply "person".2
10:41 · first text
1
It says it's an AI in the recorded message and again in the first text. The EU AI Act (Article 50) requires this from 2 August 2026.
2
The customer can ask for a person at any point. The request reaches you marked for a call back.
3
The message the customer hears is recorded in advance. We don't record their call, and the assistant carries on by text only. If they call from a withheld number, they hear a version that tells them which number to text.
4
You are the controller of your customers' data and we process it on your behalf. Before we start we sign a data processing agreement (GDPR Article 28) and tell you in writing how long we keep the messages (90 days, unless we agree otherwise) and which providers process them (EU hosting, OpenAI for the model, and the SMS provider).
5
The website, the requests and the calendar are hosted in the EU, on infrastructure we run. The replies are written by OpenAI's GPT-5.6 through OpenAI's European infrastructure, so that data stays in Europe too.
WHAT YOU CAN CHECK
A new service, built on software we already run
The screens above are drawings with made-up details. When a client gives us permission, we'll put their real ones here. Until then, you can open these today.
Easy!Appointments
The open-source booking system we maintain and host. This is where the assistant will read your free slots.
We host on servers in the European Union and answer you in Greek, from Athens.
Questions before you start
What does it cost?+
Each tool starts with a pilot month that includes the setup: €190 for requests or for the website assistant, €490 for document search. After that a month costs €69 for requests, €59 for the website assistant and €190 for document search. A new website is a one-off €590, and a repair starts at €190. Prices exclude VAT.
Will my number change?+
No. You turn on forwarding for the calls you don't pick up, in your phone settings or with your carrier's code. When you do get to the phone, you answer and talk as usual. If your plan charges for forwarding, we check that together before it goes live.
What if the assistant doesn't know the answer?+
We set it up to answer only from material you've approved and to show where each answer came from. When a question isn't covered, it tells the customer so and sends you the request with their number. For the first few weeks we go through its answers together.
Where is my customers' data kept?+
The website, the requests and the calendar are hosted in the EU. The replies are written by OpenAI's GPT-5.6 through OpenAI's European infrastructure, so the messages stay in Europe too. Before we start, we give you a list of every provider and sign a data processing agreement. For law and accounting offices we can also discuss running it on your own machine.
Can I stop whenever I want?+
Yes. Billing is monthly with no commitment, and you stop with an email before the month ends. Whatever we built together, the price list and the answers, we hand over to you as a file.
How long until it works?+
Requests and answers go live 5 working days after we have your price list and questions. A website takes 10 working days from the day we have your texts and photos. For requests, answers and document search we're taking on our first pilot clients now.
Does the assistant talk on the phone?+
Not in the first version. The customer hears a short recorded message and carries on by text, so every request reaches you in writing. We're also preparing an assistant that answers by voice in Greek. If you're interested, say so in the form.
Does the customer know it's an AI?+
Yes. The recorded message says so, and so does the first text, as the EU AI Act requires. You can see the exact wording above.
Is there a subsidy for this?+
As of 23 September 2026 we found no open programme that covers tools like these. New programmes for AI in small businesses have been announced, with no terms published yet. If you like, we'll let you know when they open.
Do you work with clinics?+
Not yet. Health data needs its own study before we set anything up.
Tell us where you're losing work
Send us your website address, or write a couple of lines on how requests reach you today.
WHAT HAPPENS NEXT
1We read your request and, if you sent a website, open it on a phone.
2We reply within one business day with the tool we'd start with and what it costs.
3If you agree, we book a short call about your material.