Technical business profile
Zammad
A polished service desk with email, chat, phone, knowledge base, SLAs, and automation.
Production platformestablishedAGPL-3.0-only5.8K GitHub stars
Problem it solves
Provides structured, auditable ticket handling across channels for support and internal service teams.
Ideal buyer
Support desks and IT service teams that need mature workflows and a strong operator UI.
Head of SupportService desk managerSmall businessMid-marketEnterprise
Commercial service opportunities
DeploymentMigrationIntegrationCustomizationTrainingSupportManaged hosting
Deployment options
DockerKubernetesManual