Τεχνικό προφίλ
Zammad
A polished service desk with email, chat, phone, knowledge base, SLAs, and automation.
Πλατφόρμα παραγωγικής χρήσηςestablishedAGPL-3.0-only5,8 χιλ. αστέρια στο GitHub
Τι πρόβλημα καλύπτει
Provides structured, auditable ticket handling across channels for support and internal service teams.
Σε ποιους ταιριάζει
Support desks and IT service teams that need mature workflows and a strong operator UI.
Head of SupportService desk managerSmall businessMid-marketEnterprise
Υπηρεσίες υλοποίησης
DeploymentMigrationIntegrationCustomizationTrainingSupportManaged hosting
Τρόποι εγκατάστασης
DockerKubernetesManual